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Terms & Conditions

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Effective Date: 10/1/2025

Last Updated: 10/27/2025

 

Welcome to Hertz Holiday Lighting. These Terms and Conditions (“Terms”) govern your use of our services, including holiday lighting design, installation, maintenance, and removal, as well as your use of our website and any related communications.

 

By hiring our services or using our website, you agree to these Terms. Please read them carefully before proceeding.

 

 

 

 

1. Services

 

 

Hertz Holiday Lighting provides professional holiday lighting and decoration services, which may include:

 

  • Design consultation

  • Installation of lighting and decorations

  • Maintenance or troubleshooting during the holiday season

  • Removal and storage 

 

 

All services are performed according to the details agreed upon in your written estimate or service agreement.

 

 

 

 

2. Estimates and Pricing

 

 

  • All estimates are free unless otherwise stated.

  • Quotes are valid for 14 days from the date issued.

  • Pricing may vary depending on the size, complexity, materials, and specific requirements of the project.

  • Any changes to the original scope of work may result in additional charges, which will be communicated and approved before proceeding.

 

 

 

 

 

3. Payments

 

 

  • A deposit of 50% may be required to schedule service.

  • The remaining balance is due upon completion (or as otherwise stated in your agreement).

  • Payments can be made via credit card, cash, check, online invoice, Venmo, etc.

  • Late payments may be subject to a 20% late fee after 7 days.

 

 

 

 

 

4. Scheduling and Installation

 

 

  • Installation dates are subject to weather conditions and material availability.

  • We make every effort to complete installations within the agreed timeframe but cannot guarantee specific dates due to factors beyond our control (e.g., weather, supply delays).

  • Customers must ensure that power outlets and property access are available on installation day.

 

 

 

 

 

5. Property Access and Safety

 

 

  • The customer agrees to provide safe access to the property for installation, maintenance, and removal.

  • Hertz Holiday Lighting is not responsible for damage resulting from pre-existing electrical or structural issues.

  • Our technicians follow safety protocols, but we are not liable for hazards outside of our control, such as unstable roofs or faulty power sources.

 

 

 

 

 

6. Ownership of Materials

 

 

Unless otherwise agreed:

 

  • All lighting and decorations installed remain the property of Hertz Holiday Lighting.

 

 

We may label or record materials for inventory and service tracking purposes.

 

 

 

 

7. Maintenance and Repairs

 

 

  • Maintenance during the display period may be included or billed separately (as noted in your service agreement).

  • Please report any outages or issues promptly so we can schedule repairs.

  • We are not responsible for damage caused by weather, animals, vandalism, or power surges.

 

 

 

 

 

8. Removal and Storage

 

 

  • Removal typically occurs after the holiday season, within 4 weeks following January 1st.

  • Customers should ensure access to the property for removal.

  • Decorations will be carefully packed and stored in our facility until the next season.

 

 

 

 

 

9. Cancellations and Refunds

 

 

  • Cancellations made at least 7 days before the scheduled installation date will receive a full refund of any deposit.

  • Cancellations made within 6 days may forfeit the deposit or incur a cancellation fee to cover labor and material costs.

  • Refunds are issued via the original payment method.

 

 

 

 

 

10. Liability and Insurance

 

 

  • Hertz Holiday carries liability insurance.

  • We are not liable for indirect, incidental, or consequential damages, including loss of use or business interruption.

  • Customers are responsible for ensuring their property insurance covers temporary installations if required.

 

 

 

 

 

11. Warranties

 

 

We stand by the quality of our work.

 

  • Installation workmanship is guaranteed for 60 days after completion.

  • Manufacturer warranties apply to purchased lighting and materials as provided by the manufacturer.

  • This warranty does not cover damage caused by weather, animals, misuse, or third-party interference.

 

 

 

 

 

12. Website Use

 

 

If you use our website:

 

  • You agree not to misuse or attempt to disrupt our online services.

  • All content (text, images, logos, etc.) is the property of Hertz Holiday Lighting and may not be copied or reused without permission.

  • We are not responsible for third-party links or content on external websites.

 

 

 

 

 

13. Privacy

 

 

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

 

 

 

 

14. Governing Law

 

 

These Terms are governed by and construed in accordance with the laws of the State of TN, without regard to its conflict of law principles.

 

 

 

 

15. Contact Us

 

 

If you have any questions about these Terms, please contact us:

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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